Zinkworks Privacy Notice

This is the privacy notice of Zinkworks T/A Neueda Technologies Ireland and the use of Data on the Zinkworks.com website. Zinkworks may be referred to the following  ‘we’, ‘our’, or ‘us’, and the user referred to ‘you’, ‘your’.

Our registered office addresses are:

Shannon Retail Park,

Dublin Rd,

Athlone,

Co. Westmeath,

N37 E2P6

……

Unit 216,

Atlantic Technological University,CoLab,

Port Road,

Letterkenny,

Co. Donegal,

F92 P2VE

 Introduction

Personal data we process

How and when we process your personal data

Use of information we collect through automated systems

Other matters

Introduction

This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.

In the context of the law and this notice, ‘personal data is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.

This notice applies to personal data collected through our website and through social media platforms and online retail platforms, including Zinkworks.com, LinkedIn, Facebook, Instagram, Twitter and TikTok.

Except as set out below, we do not share, sell, or disclose to a third party, any information collected through our website.

Personal data we process

1. How we obtain personal data

The information we process about you includes information:

• you have directly provided to us
• that we gather from third party databases and service providers
• as a result of monitoring how you use our website or our services

2. Types of personal data we collect directly

When you use our website, we ask you to provide personal data. This can be categorised into the following groups:

• personal identifiers, such as your first and last names, your title,
• contact information, such as your email address, your telephone number and your postal addresses for billing, delivery and communication
• records of communication between us including messages sent through our website, email messages and telephone conversations
• your personal professional experience and education

In addition, we may also process:

• documentation that confirms your identity, such as an image of your passport or driver’s licence
• an image that shows your face, such as a passport photograph
• documentation that confirms the qualifications you advertise as holding
• documentation that confirms your employment

3. Types of personal data we collect from third parties

We confirm some of the information you provide to us directly using data from other sources. We also add to the information we hold about you, sometimes to remove the need for you to provide it to us and sometimes to be able to assess the quality of the services you offer.

The additional information we collect can be categorised as follows:

• information that confirms your identity
• business information, including your business trading name and address, your company’s registered number (if incorporated), and your VAT number (if registered)
• information that confirms your contact information
• reviews and feedback about your business on other websites through which you sell your services
• unsolicited complaints by other users

4. Types of personal data we collect from your use of our services

• By using our website and our services, we process:
• technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
• usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages

5. Our use of aggregated information

We may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is that which does not identify you as an individual. Aggregated Information may be derived from your personal data but is not considered as such in law because it does not reveal your identity.

For example, we may aggregate usage information to assess whether a feature of our website is useful.

However, if we combine or connect aggregated information with your personal data so that it can identify you in any way, we treat the combined information as personal data, and it will be used in accordance with this privacy notice.

6.Special personal data

Special personal data is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

We may collect special personal data about you if there is a lawful basis on which to do so.

7. The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal data and to notify you of the basis for each category. If a basis on which we process your personal data is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

8. Information we process with your consent

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at info@zinkworks.com However if you do so, you may not be able to use our website or our services further.

We aim to obtain and keep your consent to process your information. However, while we take your consent into account in decisions about whether or not to process your personal data, the withdrawal of your consent does not necessarily prevent us from continuing to process it. The law may allow us to continue to process your personal data, provided that there is another basis on which we may do so. For example, we may have a legal obligation to do so.

9. Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, in doing so.

Where we process your information on this basis, we do after having given careful consideration to:

• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

10. Information we process because we have a legal obligation

Sometimes, we must process your information to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal data.

We may inform relevant organisations if we have a safeguarding concern about a vulnerable person.

How and when we process your personal data

11. Job application and employment

If you send us information in connection with a job application, we may keep it for up to five years in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

12. Information obtained from third parties

Although we do not disclose your personal data to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal data from third parties whose services we use.

13. Disputes between users

In the event of a dispute between you and another user, provided that you consent, we may share your basic personal data, business information and contact information with the other user.

At our discretion, we may share other information to enable the dispute to be resolved through litigation or alternative dispute resolution methods.

14. Referral partners

This is information given to us by you in your capacity as an affiliate of us or as a referral partner.

It allows us to recognise visitors that you have referred to us, and to credit your commission due for such referrals. It also includes information that allows us to transfer commission to you.

The information is not used for any other purpose.

We undertake to preserve the confidentiality of the information and the terms of our relationship.

We expect any affiliate or partner to agree to reciprocate this policy.

Use of information we collect through automated systems

15. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit a website that uses them. They allow information gathered on one web page to be stored until it is needed for use at a later date.

They are commonly used to provide you with a personalised experience while you browse a website, for example, allowing your preferences to be remembered.

They can also provide core functionality such as security, network management, and accessibility; record how you interact with the website so that the owner can understand how to improve the experience of other visitors, and serve you advertisements that are relevant to your browsing history.

Some cookies may last for a defined period, such as one visit (known as a session), one day or until you close your browser. Others last indefinitely until you delete them.

Your web browser should allow you to delete any cookie you choose. It should also allow you to prevent or limit their use. Your web browser may support a plug-in or add-on that helps you manage which cookies you wish to allow to operate.

The law requires you to give explicit consent for use of any cookies that are not strictly necessary for the operation of a website.

If you choose not to use cookies or you prevent their use through your browser settings, you may not be able to use all the functionality of our website.

We use cookies in the following ways:

• to track how you use our website
• to record whether you have seen specific messages we display on our website

16. Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

17. Re-marketing

Re-marketing involves placing a ‘tracking technology’ such as a cookie, a ‘web beacon’ (also known as an ‘action tag’ or a ‘single-pixel GIF’) to track which pages you visit and to serve you relevant adverts for our services when you visit some other website.

The benefit of re-marketing technology is that we can provide you with more useful and relevant adverts, and not show you ones repeatedly that you may have already seen.

We may use third-party advertising services to provide us with re-marketing services from time to time. If you have consented to our use of such tracking technologies, you may see advertisements for our products and services on other websites.

We do not provide your personal data to advertisers or third-party re-marketing service providers. However, if you are already a member of a website whose affiliated business provides such services, that affiliated business may learn of your preferences concerning your use of our website.

Other matters

18. Your rights

The law requires us to tell you about your rights and our obligations to you regarding the processing and control of your personal data.

We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

19. Use of our services by children

We collect data about all users and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.

20. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or another trust mark in your browser’s URL bar or toolbar.

21. Delivery of services using third party communication software

With your consent, we may communicate using software provided by a third party such as Facebook (WhatsApp), Apple (Facetime), Microsoft (Skype) or Zoom Video Communications (Zoom).

Such methods of communication should secure your personal data using encryption and other technologies. The providers of such software should comply with all applicable privacy laws, rules, and regulations, including the GDPR.

If you have any concerns about using a particular software for communication, please tell us.

22. Data may be processed outside the European Union

Our websites are hosted in Ireland.

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly, data obtained within Ireland or any other country could be processed outside the European Union.

We use the following safeguards concerning data transferred outside the European Union:

• the processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
• the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority.
• we comply with a code of conduct approved by a supervisory authority.
• we are certified under an approved certification mechanism as provided for in the Act.
• both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority relating to the protection of your information.

23. Control over your own information

The personal data we hold about you must be accurate and up to date. Please inform us if your personal data changes.

At any time, you may contact us to request that we provide you with the personal data we hold about you.

When we receive any request to access, edit or delete personal data we first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Please be aware that we are not obliged by law to provide you with all personal data we hold about you, and that if we do provide you with information, the law allows us to charge for such provision if doing so incurs costs for us. After receiving your request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

If you wish us to remove personally identifiable information from our website, you should contact us to make your request.

This may limit the service we can provide to you.

We remind you that we are not obliged by law to delete your personal data or to stop processing it simply because you do not consent to us doing so. While having your consent is an important consideration as to whether to process it, if there is another legitimate basis on which we may process it, we may do so on that basis.

24. Communicating with us

When you contact us, through our website or by email, we collect the data you have given to us to reply with the information you need.

We record your request and our reply to increase the efficiency of our business.

We may keep personally identifiable information associated with your message, such as your name and email address to be able to track our communications with you to provide a high-quality service.

25. Complaining

If you are not happy with our privacy policy, or if you have any complaints, then you should tell us.

You can contact us at info@zinkworks.com

When we receive a complaint, we record the information you have given to us based on consent. We use that information to resolve your complaint.

We aim to investigate all complaints relating to user-generated content. However, we may not be able to do so as soon as a complaint is made. If we feel that it is justified or if we believe that the law requires us to do so, we shall remove the content while doing so.

Making a complaint may not result in the removal of the content. Ultimately, we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

If your complaint reasonably requires us to notify some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter of our sole discretion whether we do give information and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied with how we process your personal data, you have a right to lodge a complaint with the Data Protection Commission (DPC). This can be done at https://www.dataprotection.ie/docs/complaints/1592.htm. We would, however, appreciate the opportunity to talk to you about your concern before you approach the DPC.

26. Retention period

Except as otherwise mentioned in this privacy notice, we keep your personal data only for as long as required by us:

• to provide you with the services you have requested
• to comply with other law, including for the period demanded by our tax authorities
• to support a claim or defence in court

27. Compliance with the law

Our privacy policy complies with the law in Ireland, specifically with the Data Protection Act 2018 (the ‘Act’) accordingly incorporating the EU General Data Protection Regulation (‘GDPR’) and the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011.

28. Review of this privacy policy

We shall update this privacy notice from time to time as necessary.

Zinkworks are now looking for talented individuals to join our 2022 graduate programme. We are looking for recent software engineering graduates to work with us on mission-critical software projects for some of the world’s largest technology companies. Zinkworks is a trusted partner to international market leaders in Telecommunications and Financial markets, where we provide digital transformation solutions to elevate their business operations.

We are seeking graduates with drive, curiosity and passion, who want to create a smarter future. Through our graduate programme, you will be part of a supportive environment, working alongside our diverse teams of engineers, where we are invested in your growth and development.

We want to give you the best start to your technology career. Are you ready to join us and start your journey with Zinkworks today?

REQUIRED SKILLSET

The ideal candidate for the graduate programme will have:

• Recent graduate of Bachelors/Masters degree in software engineering or a similar discipline
• Curious fast learner – who is eager to thrive in a professional environment
• Java experience/ DevOps experience in academia
• Experience working with application frameworks, such as Spring Boot
• Knowledge of programming & coding
• A passion for innovation, discovery and trying new things
• The ability to build strong working relationships with customers and other members of the software development teams
• The ability to obtain and analyse information
• Effective communications skills
• Understanding of development processes

WHAT’S IN IT FOR YOU?

Zinkworks provides a buddy system for all graduates. Each joiner will be paired up with one of our experienced engineers to help and guide them.

.

Strong emphasis on learning and education.

An established support system, with approachable management and regular check-ins with line managers, allows you to address any questions, or concerns you may have.

Offering full-time permanent contract.

For the benefits we offer please check out our Zinkperks

Apply now or before 19th of April 2022

Looking to make a change in your career? Working with new and exciting technologies of interest to you? Then Zinkworks may be for you!

We work in the 5G and Financial Services fields, working on groundbreaking projects and making advancements in these areas.

We are looking for a team-orientated, enthusiastic and career-driven individual to join our team as a Product Owner

Duties:

• Plan and prioritise product feature backlog, ensuring backlog management, iteration planning, and elaboration of the user stories.
• Ability to make, sell, evaluate and uphold the Business Case for Backlog prioritizations.
• Mitigate impediments impacting the completion of releases and achieving Sprint goals.
• Ensure the development team has an adequate number of prepared tasks to work on each sprint.
• Liaison between customers and the development team.
• Ensure work focuses on those with maximum value that are aligned with product strategy.
• Ability to motivate teams and individuals around a common product vision and a vision of product development excellence.

This role might be for you if you have:

• The ideal candidate will have a third level qualification and/or equivalent industry experience in computer science and technology.
• 1+ years working as a Product Owner or similar role.
• 3+ years’ experience in a commercially focused technology organization (Telco is a big advantage).
• Java or DevOps development experience would also be a big plus.
• Knowledge of Cloud Native technologies.
• Experience with SDLC and artefact management tools such as JIRA.
• Strong problem-solving ability and capability to react to changing requirements.
• Strong organizational and multitasking skills including the ability to effectively track and prioritize workloads.
• Candidate should be articulate and have strong attention to detail.

For the benefits we offer please check out our Zinkperks

Test

50 new software roles to be created in Letterkenny over the next 18 months 

Letterkenny March 28th, 2022 – Zinkworks, a Telecoms & Financial Services Research & Development company has announced the establishment of a software engineering hub in the CoLab facility on the Letterkenny I.T. Campus in Letterkenny Co. Donegal, creating 50 new jobs over the next 18 months.

Zinkworks was founded in 2018 and currently employs 180 people at its head office in Athlone Co. Westmeath. The company’s focus is primarily in research and development in Telecommunications, particularly on 5G, where it works with world leading clients, delivering its own portfolio of products to market.

This project is supported by the Irish Government through IDA Ireland.

Tanaiste and Minister for Enterprise, Trade and Employment Leo Varadkar TD said “Congratulations to the Zinkworks team on this expansion which will see the creation of 50 new jobs over the next 18 months. This investment is a testament to the wealth of talent Letterkenny has to offer and indeed the hard work of the existing head office team in Athlone. The very best of luck.”

Welcoming the announcement, Minister for Agriculture, Food and the Marine and Donegal T.D., Charlie McConalogue said “The establishment of a hub by Zinkworks in Letterkenny and the creation of 50 jobs in Donegal is a vote of confidence by the company and the IDA in Donegal and rural Ireland and will be a great support to the Letterkenny economy. I welcome this announcement and wish Zinkworks the best on its expansion.”

Paul Madden CEO of Zinkworks said: “As part of our ‘Bring the office to our people’ strategy, we are delighted to announce that we are opening a new branch in Letterkenny in the CoLab facility on the Letterkenny I.T. Campus. Since our launch four years ago, we’ve grown to a 180 person company in our head office in Athlone and today marks an exciting new step on our journey. We work with some of the biggest companies in the world and are developing our own product portfolio in Telecommunications.”

Aileen Cramer, COO of Zinkworks said “The key to our success is our people. We build an environment where people can grow and be at their best. Instead of asking people to commute to us or asking them to work from home all the time, we’re bringing our office to where our people are.  We’re delighted to be in Letterkenny and look forward our future here.”

Denis Curran, Head of Regions, Property and Enterprise Development at IDA Ireland said “The decision by Zinkworks to establish a software engineering hub in Co Donegal is very welcome news.

It is a strong endorsement of the high quality talent pool available in Donegal and across the North West region. It also demonstrates IDA Ireland’s continued commitment to winning jobs and investment for regional locations. I wish Zinkworks every success with their new investment”

The Letterkenny hub will provide software development services including 5G network consulting, 5G network deployment, telecommunications R&D, and ICT consultancy.  These 50 new roles will be across the areas of senior and mid-level software developers as well as a graduate programme.

For more information visit https://zinkworks.com/careers/

We are looking for an enthusiastic driven individual to join our team here at Zinkworks as a Scrum Master.

As a Scrum Master, you will be working with teams in the Telecoms or the financial sector who are working on innovative and exciting technology.

Job Summary:

The Scrum Master is a servant-leader for the Agile Team, supporting its creation of high-value deliverables to customers and its progress towards high performance. Acts as a single point of contact and liaison between the Program/Project line and the development team.

Duties:

• Organize and facilitate Scrum ceremonies including daily standups, sprint reviews and retrospectives and refinement sessions.
• Driving areas of improvement, leading process improvement and change initiatives for future sprints.
• Support the Product Owner in planning the product feature backlog.
• Remove team and external impediments to ensure the team deliver on commitments.
• Lead the gathering and use of data to help the teams and group function effectively and improve, such as sprint/release progress, budget tracking, team metrics and product metrics.
• Motivate the teams, support conflict resolution, promote successes and challenge failings.
• Works with the Line Manager to ensure that the team configuration matches the development and support needs.
• Lead the adoption of Agile principles and practices within the team.
• Promote, support, and protect self-organization through empowerment.

Knowledge & Skills:

• The ideal candidate will have a third level qualification and/or equivalent industry experience in computer science and technology.
• 1-3 years working as a Scrum Master.
• Experience in a commercially focused technology organization (Telco is a big advantage).
• Java or DevOps development experience would also be a big plus.
• Knowledge of Cloud Native technologies.
• Experience with SDLC and artefact management tools such as JIRA.
• A deep knowledge of Agile approaches including Scrum and the ability to leverage other techniques.
• Excellent interpersonal, listening and communication skills.
• Strong problem-solving ability and capability to react to changing requirements.
• Strong organizational and multitasking skills including the ability to effectively track and prioritize workloads.
• Well-developed leadership and problem-solving skills, including the ability to help the team in handling failures and setbacks to the team’s effective performance.
• The ability to understand and to relate effectively to the technical roles within the team.

For the benefits we offer please check out our Zinkperks

Jobs

Scrum Master

We are currently looking for a Talent Sourcer to join our expanding team in 2022. This role will involve high volume recruitment and will sit as part of a larger recruitment function, in a team of 4 people. You will report to a lead recruiter on candidate feedback and administrative duties. You will need to be a team player with excellent communication & interpersonal skills. Working primarily in the Telecommunications and Financial sector, along with our internal innovation team, Zinkworks work with new and exciting technologies. Working with the newest developments in these areas with our clients, we aim to make advances that are instrumental for each sector we work with to prosper. Our teams are working on mission-critical 5G software projects for some of the world’s largest technology companies. Zinkworks is an employee-driven company that aims to prosper and grow our employee’s careers through learning, education, and growth.

Duties:

• Find active and passive candidates through building strategic pipelines from various sources.
• Screen candidates to ensure skills match requirements of open roles
• Organise and arrange candidate interviews
• Make first contact with potential candidates via LinkedIn Recruiter
• Develop effective strategies and channels for sourcing candidates
• Ensure to meet weekly KPIs and company recruitment targets
• Work closely with the recruitment team
• Represent the company’s brand and recruiting team internally and externally

Knowledge & Skills:

• Desire to work in a fast-paced, high-growth environment
• Proficiency with Microsoft Office: PowerPoint, Excel
• Knowledge of recruitment platform LinkedIn
• Strong communication skills and attention to detail
• Comfortability working autonomously, independently and as part of a team

For the benefits we offer please check out our Zinkperks

If you are a creative, enthusiastic and team orientated person who is looking to work on the latest, innovative software and be part of ground-breaking advances in the Technology world, Zinkworks may be for you. We are currently looking for a Senior Java Developer to join our team.

We are an industrious group of relentlessly curious Imagineers, on a mission to create new technologies that will help transform the world into a more connected universe.
We have a fantastic opportunity for an experienced Java software developer.

In this role, you will be working with cutting edge technologies in the 5G space or the Financial sector.

We here at Zinkworks remain an employee-focused company that strive to facilitate the career goals of all their employees.

Duties:

As a Senior Java Developer here at Zinkworks, you’ll be part of an agile squad, focused on delivering mission-critical software projects for some of the world’s largest technology companies. You will create a seamless, deployment path for our developers so that applications can be deployed on the cloud.

Knowledge & Skills:

• 4+ years industry experience in Java Programming
• Strong hands-on Core Java experience
• Experience with Spring framework
• Experience in Developing Microservices
• Exposure to Docker, Jenkins preferable
• Experience with Open Stack, Kubernetes, helm and Kafka is desirable
• The ability to build strong working relationships with customers and other members of the software development teams
• The ability to operate well under a variety of different situations and types of projects, ranging from agile, a team of one, to a team of many

For the benefits we offer please check out our Zinkperks

Java

If you are a creative, enthusiastic and team orientated person who is looking to work on the latest, innovative software and be part of ground-breaking advances in the Technology world, Zinkworks may be for you.

We are an industrious group of relentlessly curious imagineers, on a mission to create new technologies that will help transform the world into a more connected universe.
We have a fantastic opportunity for an experienced Java software developer.

In this role you will be working with cutting edge technologies in the 5G space or the Financial sector.

We here at Zinkworks remain an employee focused company who strive to facilitate career goals of all their employees.

Duties:

• 4+ years industry experience in Java Programming
• Strong hands on Core Java experience
• Experience with Spring framework
• Experience in Developing Microservices
• Exposure to Docker, Jenkins preferable
• Experience with Open Stack, Kubernetes, helm and Kafka is desirable
• The ability to build strong working relationships with customers and other members of the software development teams
• The ability to operate well under a variety of different situations and types of projects, ranging from agile, a team of one, to a team of many

What we Offer:

• Competitive salary
• Health Insurance/Pension Scheme
• Experience in mission-critical and publicly available software projects
• Work with large multinational companies
• Flat organizational structure
• Continuous delivery and DevOps culture
• Hybrid work environment